Optimizing Digital Transformation Strategies for Enhanced Operational Efficiency in Retail Management

Authors

  • Jamie Gonzalez PhD
  • Rowan Collins Professor
  • Rowan Hall Associate Professor
  • James Lewis D.Sc

Keywords:

Digital Transformation, Retail Management, Operational Efficiency, Customer Engagement, Technological Integration

Abstract

The contemporary retail landscape faces unprecedented challenges due to rapid digital transformation, requiring managers to adapt strategies for operational efficiency. This study employs a mixed-methods approach, combining quantitative data analysis of retail performance metrics with qualitative interviews from industry experts. Findings reveal that successful retailers leverage integrated digital platforms to streamline operations, enhance customer engagement, and drive profitability. The insights derived from this research not only illuminate the critical success factors in digital retail management but also provide actionable frameworks for practitioners seeking to navigate the complexities of technological integration. The recommendations cater to the urgent need for refined strategic approaches in retail, ensuring sustained competitive advantage in an increasingly volatile market.

Author Biographies

Jamie Gonzalez, PhD

PhD
Technical University of Munich
Arcisstraße 21, 80333 Munich, Germany

Rowan Collins, Professor

Professor
Harvard University
Cambridge, MA 02138, United States

Rowan Hall, Associate Professor

Associate Professor
University of Toronto
27 King's College Cir, Toronto, ON M5S 1A1, Canada

James Lewis, D.Sc

D.Sc
University of Manchester
Oxford Rd, Manchester M13 9PL, United Kingdom

References

M. H. Ola, "Financing mix and financial performance: Evidence from listed consumer and industrial goods sector in Nigeria," J. Res. Bus. Manage., vol. 11, no. 5, pp. 249-271, 2023.

Published

2024-08-01

Issue

Section

Articles