Ethics in AI-Driven Public Services

Abstract

This article examines the ethical considerations inherent in AI-driven public services. It focuses on issues such as privacy, transparency, and accountability in the deployment of AI systems within government functions. The study evaluates existing frameworks in the European Union, Japan, and Canada, identifying gaps and proposing enhancements to ethical guidelines. By analyzing case studies and drawing on interdisciplinary insights, the research offers recommendations to balance innovation with ethical responsibility. The article aims to guide policy-makers and technologists in developing AI solutions that uphold public trust and social equity.